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How do I get a new comment to show up on a different card?

Jess Sherman
Contributor
April 24, 2023

So I set this automation up. I'm trying to get it so when a new comment in this board is added to any card, it'll automatically comment that original comment on the issue "MFDW-390" (so just duplicating any comment onto the specific card MFDW-390)Jira1.PNG

Instead when a comment is added it generates a comment on MFDW 390 that's just a circular reference to itself instead of the original comment... 

Jira2.PNG

Hopefully this makes sense! I'm guessing my smart values are wrong... any help would be appreciated!

1 answer

1 accepted

1 vote
Answer accepted
Fernando Eugênio da Silva
Community Champion
April 24, 2023

@Jess Sherman 

Have you tried use this?

 

Comment by: {{triggerIssue.comment.last.author.displayName}}
At: {{triggerIssue.comment.last.created.format("MM/dd/yyyy")}}
Issue Key: {{triggerIssue.key}}
Content: {{triggerIssue.comment.last.body}}

 You can see more about {{triggerIssue}} here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--triggerIssue--

 

Hope this helps.

Fernando

Jess Sherman
Contributor
April 24, 2023

You are amazing!! This worked perfectly for me :) Thank you!

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