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How do I prevent attachments being shown in the Kanban cards?

Avrohom Yisroel Silver
Contributor
August 6, 2023

One of the issues in our Kanban board has an image attachment, and for some reason, this is showing as thumbnail on the card...

Screenshot 2023-08-06 170158.png

Is there any way to prevent this?

Thanks

4 answers

1 accepted

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Answer accepted
LynnG
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August 6, 2023

I found a post saying..

if you click into the Issue ticket and hover over the attachment, a little icon should appear on the bottom right saying 'Hide on card'. Click this and when you refresh your board that should be them gone. 

You need to use the attachments list "Strip View" (as opposed to "List View") on the issue for the "Hide on Card" feature to appear. 

https://community.atlassian.com/t5/Team-managed-projects-questions/can-I-hide-or-remove-attachments-from-the-board-view/qaq-p/1442002 

Avrohom Yisroel Silver
Contributor
August 8, 2023

@LynnG Thanks, that did it!

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Andrew Crichton
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December 6, 2024

I had a hard time getting this to work - this is not working from the issue page, only on the issue modal that opens if you click on the issue on the board.

2 votes
Sergio Del Valle
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September 19, 2023

You can click on the Board Settings, then select Configure Board.

From the left side menu, under Board, click Card cover images. There you can turn it off.

Screenshot 2023-09-19 225836.png

Mike Francis
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November 4, 2023

This worked for me. The accepted answer above describes an option that isn't available for me.

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LynnG
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August 6, 2023

You can Show/Hide attachments only card by card by hovering over a specific attachment in next-gen projects, but this option is not available in classic projects.

There are two types of projects in Jira Software: classic and next-gen. Classic projects feature standardized, global configurations that can be copied across multiple projects, and they can only be created by Jira administrators.

 

https://community.atlassian.com/t5/Team-managed-projects-articles/Getting-started-with-next-gen-projects/ba-p/914448 

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LynnG
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August 6, 2023

Hello @Avrohom Yisroel Silver 

Have you tried this? I came across this documentation recently:

It turns out it is now possible from the board settings:

Hide_cover_images.PNG

Avrohom Yisroel Silver
Contributor
August 6, 2023

Interesting. I looked at that option before posting, but I don't have the same as you...

Screenshot 2023-08-06 224837.png

Any ideas? Thanks for the reply.

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