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How do I send an automatic outlook mail for a new ticket that is created?

Bharath Pattu Murugan
Bharath Pattu Murugan
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September 3, 2024

 

 

We'd like to know if there's a way to automate Jira ticket creation via email. Specifically, if we receive mail a new ticket should be created with the help of that mail. Is this possible?

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Samuel Gatica _ServiceRocket_
Samuel Gatica _ServiceRocket_
Community Champion
September 3, 2024

Hi @Bharath Pattu Murugan 

Welcome to the community!

 

 

Hope this helps!

Best regards

Sam

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