I'm a product manager at a small software company. Since I'm the product manager, I manage the backlog and backlogged issues are assigned to me. However, people also assign a new issues to me (could be a new bug, a user story that's been completed that I need to product owner accept, etc.). When someone assigns a new issue to me, I triage it and either:
My question is, how do I easily separate out issues assigned to me because I need to look at them, versus issues that I have looked at and put on the backlog? Since backlog issues are assigned to me as well (IMO correct since I am the product owner, they should be assigned to me, since I'm managing the backlog), I can't easly separate them out.
I've considered:
Are there other ideas? Has anyone else run into this issue? Any suggestions are appreciated, thanks.
I seem to remember assigning all 'new' issues to a separate user name, "New Issues".
You then address these by claiming ownership and setting the status, thus only issues you've already categorized are assigned to you.
But that eats one user license...
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We have a similar problem at my company and tried to solve this by introducing another status called "Backlog", which we placed between "Open" and "In Progress". That makes it very clear where an issue is in the workflow.
A new status doesn't completely solve our problem though so we are still looking for a better solution, see also https://answers.atlassian.com/questions/49938/how-can-i-transition-and-modify-rank-of-an-issue-in-one-go.
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