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How do I un-link a workflow from a screen so I can delete it

SQAMonkey June 29, 2020

In the picture below I want to delete my-create-screen but it does not have a 'Delete' option on the right of the form.  How do I remove the workflow associated with my-create-screen so I can delete it?

ISSUE TYPES->Screens


create-screen.JPG

1 answer

1 accepted

1 vote
Answer accepted
Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 30, 2020

Hello @SQAMonkey

Thank you for reaching out.

To completely delete the screen you want, you will need to remove it from the three workflows it is added to and from all the workflow transitions. P.S: Note that these screens will not appear in the relevant workflow transition anymore once you delete it, so make sure you will not need it to fill any information in your issues.

These would be the steps:

  1. In the left menu displayed on the same page of the screenshot provided above, Click workflows
  2. Click to edit one of the workflows related to the screen (Check the screenshot you upload to know the name of the workflows). P.S: Notice they can be in the inactive tab
  3. Select Diagram
  4. Using the same screenshot you uploaded, check the name of the transitions that are added with the screen between brackets (Resolve issue, Close issue, etc)
  5. Then, click to edit the transitions and remove the screen, by selecting "none" and Clicking save:
    Screen Shot 2020-06-30 at 22.00.35.pngScreen Shot 2020-06-30 at 22.00.48.png
  6. If it is an active workflow, click to publish the draft at the top of the workflow page
  7. Repeat the process with the other workflows added with the Screen
  8. Navigate back to your screen page and the option to delete it will be displayed

Let us know if you have any questions.

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