Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do i add/show custom field panel that is in the description in the "create' pop-up section?

Cindy Huynh July 13, 2023

Hi Team, 

Regarding ticket creation, I've made an automation custom fields in the ''Description' field for when a ticket is created. 

The custom field appears when the ticket has been created 

Capture.PNG

Am i able to add these fields for it to show in the pop-up when a ticket is being created? so that the team can add all the details required at the first stage (pop-up) and not having to go back to add the details? 

Capture2.PNG

Thank you 

1 answer

1 accepted

0 votes
Answer accepted
Evgenii
Community Champion
July 13, 2023

Hi, @Cindy Huynh 

Welcome to community.

In default "out of the box" Jira it's impossible. Only with additional add-ons, like ScriptRunner, where is Behaviour.

Cindy Huynh July 16, 2023

Thank you @Evgenii for the response. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events