I am the site/org admin but cannot change this to another user.
Hi Jane, in Cloud if you are trying to change the Project Lead you should find this under project > Project Settings > Details. Is that your goal?
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Following thread looks similar...https://community.atlassian.com/t5/Jira-Software-questions/How-to-change-owner-of-a-project/qaq-p/1242925
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