How do i force my employee to select the resolution while closing the issue

[Guruprasad padukone]

How do i force my employee to select the resolution while closing the issue

[Nic Brough -Adaptavist-]

Do you mean the system "resolution" field that is built in?

If so, you don't need to do anything - just put the field on the close/resolve type transition  screens and they will set it (Make sure you never put it on create or edit screens)

[Guruprasad padukone]

Brough, How to put the field on the close/resolve type transition screen?

[Nic Brough -Adaptavist-]

Edit the workflow, so you can see what screens are used by each transition.  Go to the screens used and add the field (after checking the screens are *only* used by "close issue" type transitions)

[Alexey Matveev]

You should add a validator to the transition, which will check that the resolution field is not empty/required.

[Guruprasad padukone]

Can you please explain me in details.

[Gonchik Tsymzhitov]

Hi! 

You can set the validate on Resolve transition. 

https://confluence.atlassian.com/adminjiracloud/advanced-workflow-configuration-776636620.html

 https://confluence.atlassian.com/jirakb/how-to-make-jira-applications-fields-required-in-a-workflow-transition-691011903.html

Cheers,

Gonchik Tsymzhitov