How do we set JIRA cloud to display date and TIME

[wendy]

Hi,

We have time sensitive queries we need to deal with and the time is not available to view in the queue or ticket.  I understand that there are approximate values.  how do we change the settings in JIRA Cloud to view the date and TIME on all tickets, in queues and in tickets.

Wendy

[rklarr]

This is a rather incredible oversight in the product from our perspective. The "date/time submitted" is often the single most important piece of information on the ticket for triage. To not have that in the Queue view by default is... weird. 

[wendy]

JIRA have responded to advise that there is a ticket open for this, which is locked so I cannot vote for it.  For your information: 

• JRACLOUD-71355:The ability to have Date & Time appear in the filter column together

[Ben Poulson]

Not an ideal solution, but if you have Scriptrunner installed, you could create a custom field which reads the time off from the Created field when the ticket is created and stores it as text, then include that in the queue.

[Alexey Matveev]

Hello,

Do you mean that you want to replace 2 days ago on 2019-02-13? 

Is so, then you should contact Atlassian about it.

https://getsupport.atlassian.com

Please, let us know it in this ticket, what Atlassian answers to you.