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How do you force the filter subscriptions to use the domain email address when sending reports.

DamCoder
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November 29, 2018

If the domain has been verified and Jira Service Desk does use the domain email adress for your domain (no-reply@domain.com), why do the emails from filter subscriptions still come from the jira@yourinstance.atlassian.net address?

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Brant Schroeder
Community Champion
November 29, 2018
DamCoder
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December 3, 2018

@Brant Schroeder, thanks for the link.

Everything is configured properly and emails from Jira Core Business Projects send email from the cloud domain and not our company domain.  However, Jira Service Desk works correctly.

Brant Schroeder
Community Champion
December 3, 2018

John,

  If it is not working after following the specified instructions I would submit a support issue and have Atlassian look at it. https://support.atlassian.com/contact/#/

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