Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

How is the "Time to Triage" calculated in the Jira Type "Bug"?

Angela Metcalfe
Angela Metcalfe
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
September 19, 2022

While its not a field in the Bug itself, you can extract this out of JIRA, So I'm keen to understand how this calculation is made 

Answer
Watch
Like Be the first to like this
644 views

2 answers

0 votes
Rob Horan
Rob Horan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
September 19, 2022

What is time to triage?

Reply
0 votes
Jack Brickey
Jack Brickey
Community Champion
September 19, 2022

Hi @Angela Metcalfe , welcome to the Community.

I am not familiar with the "time to triage". Are you using Jira Service Management here or Jira Software? If JSM maybe this is an SLA that someone has defined in your company, if this is JSW maybe a custom field? Can you share more details?

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Notice at Collection Terms Security