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How long is the link in the invitation email valid for?

mariafm May 15, 2019

I am using Jira service Desk (server version). I had the following questions?

1. How long is the link in the Invitation email sent to the Customer valid for?

2. Is there a way to configure the time for which the link is valid?

3. How do I resend an invitation, if the user has not activated the account before the expiration of the link?

 

Thanks,

Maria.

 

1 answer

0 votes
Jack Brickey
Community Champion
May 15, 2019

7d last time i checked

go to settings > user management > search for user and you should see "resend" option

mariafm May 15, 2019

Is the resend button available in the server version or the cloud version?

Jack Brickey
Community Champion
May 15, 2019

it is there in cloud for sure. I found this in the docs for server

mariafm May 16, 2019

Thank you @Jack Brickey  for pointing me to this document. How long is the link in the invitation email valid for?

Thanks,

Maria. 

Jack Brickey
Community Champion
May 16, 2019

as i mentioned I think it is valid for 7 days but I have not checked this in some time TBH.

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