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How send message change status ?

Alex
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July 7, 2022

Hello, how can I set up sending a message when changing to status "debt not repaid"  in WF post -function (send to a specific user)

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3 answers

0 votes
JIRA admin July 7, 2022

If you want to go the POST function route (and not an automation), then my suggestion is to change the Event fired in the last step of your POST functions (from Generic Event to something else). Either use an existing event or  create a custom event (System -> Advanced/Events -> Add New Event).

Then, in your project's Notification scheme add a Notification which listens for the Event you selected in the POST function and select who you want to receive the notification. 

0 votes
John Funk
Community Champion
July 7, 2022

Hi Oliver,

Are you using Jira Server or Jira Cloud? 

If Jira Cloud, I would suggest you just do an automation for Jira rule instead as it is much easier and gives you better feedback if it fails. 

Alex
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 7, 2022

@John Funk Hi ! I use Jira server 

John Funk
Community Champion
July 7, 2022

Automation for Jira has a Free version called Lite and a paid version called Pro. I think the free one might work for you.

ScriptRunner would also be able to it if you have that. 

Both would be add-ons. 

0 votes
Aron Gombas _Midori_
Community Champion
July 7, 2022

By "message", do you mean sending an email?

If it needs to be a post-function, then I think you can fire a custom event (like in your screenshot), then configure the Email this issue app to send an email when that custom even is intercepted.

Alternatively, you could use Automation for Jira to run an automation rule:

  • trigger: issue transitioned
  • action: Send email

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