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How to Add New Webhooks in the "Trigger a Webhook" Post Function and Call an External Endpoint?

Gabriel Mercer
Contributor
February 18, 2025

I am configuring the Post Function "Trigger a Webhook", how can I add more webhooks to the list? When I open it, several endpoint options appear, but I don’t understand where they were configured and how I can add a new one.

My goal is to call an external endpoint outside of Jira. Is this possible using this Post Function? If so, how can I configure it properly?

2 answers

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Gabriel Mercer
Contributor
February 18, 2025

Hey everyone, I figured it out!

It was easier than I thought. Basically, you just need to access the webhook management screen. Here’s the official documentation:

https://developer.atlassian.com/server/jira/platform/webhooks/

0 votes
Akash Singh
Community Champion
February 18, 2025

@Gabriel Mercer If the goal is to call an external endpoint, you can create an automation rule that triggers when an issue transitions. Configure the trigger with the desired "From" and "To" statuses, and apply any necessary conditions before making the API call.

trigger.png

Finally, add a Send web request action to execute the API call. See the screenshot below.

action.png

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