How to Disable "Keep me logged in" feature of the Jira Customer Portal logon screen

[Jason Michaud]

I cannot find a way to disable the "Keep me logged in" option on the Jira Service Desk Customer Portal logon screen. Has anyone had any luck in disabling that feature? I see this entry for BitBucket (https://confluence.atlassian.com/bitbucketserver/bitbucket-server-config-properties-776640155.html?_ga=2.230692895.1250036531.1541542646-443363327.1533314568) - but am unsure if it applies to what I am trying to do for the Customer Portal of Jira. See screenshot below.

[Angélica Luz · Accepted solution]

Hi Jason,

Currently, it's not possible to disable the "Keep me logged in" option. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDSERVER-3749
Please, click on vote and watch to receive updates about the feature.
We had a bug reported in 2014 and there is a suggestion there that you can try:
- https://jira.atlassian.com/browse/JSDSERVER-331

Regards,