How to I limit an external user to one project?

[scott.turner]

I have an external user who wants to monitor the progress of a project.

I want to give that person access to only that project and without the ability to edit it.

I am struggling to follow the Documentation on user access for how to do this. 

[Joe Pitt]

JIRA works by GRANTING access. You can't restrict access. By default, it grants access to the group used to logon (used to be JIRA-users but may be different on your version).  This is probably where they’re getting the access from.

1. The FIRST thing you need to do to get control is to remove any groups with logon privileges from the permission scheme unless you absolutely want everyone to have that permission.
2. Then I suggest you setup Project Roles for the various functions like, tester, QA, Browse Only, etc.
3. One permission scheme will cover almost all projects. The project admin controls project role membership

This may be a big effort, but it will payoff down the road by making it easy to control access.

[scott.turner]

Sorry Joseph but still a little confused on this.

How do I make sure that a role only has access to one specific project?

[Joe Pitt]

Project roles are universal, but not the membership. The project lead simply puts the user in the appropriate role.  I always include a Browse role. Often managers want to view and run reports, but not work the project so I put them in that role. That is where the project admin would put the user. You should remove the groups used to logon from all permissions. If the project lead wants everyone to have access they can add that group to the appropriate roles. 

[Olga Videc]

Hello @Scott Turner,

You should provide this user with Jira software license and a browse permission.

But also check other projects permission scheme, they shouldn't have jira software users in permissions because then all the users with Jira software license will be able to see it.

My advice is to take your time and set up the project roles properly it will pay off in the future.

https://confluence.atlassian.com/jirasoftwarecloud/permissions-overview-764478244.html

https://confluence.atlassian.com/adminjiraserver073/managing-project-permissions-861253293.html

https://confluence.atlassian.com/jirakb/jira-permissions-made-simple-717062767.html

https://confluence.atlassian.com/adminjiracloud/managing-project-roles-776636382.html

BR, Olga

[scott.turner]

Sorry Olga, still having issues with this.

I have been able to get the person a Jira licence, the problem is that they can see every project!

I want them only to see the one project that is relevant to them. 

All of the documentation is over a year old and references a UI that isn't used anymore. 

I have been around a few times making different roles and groups but I haven't been able to limit a group/role to a particular project.