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How to Integrate Client JIRA with the Vendor JIRA

Preeti Yadav
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February 8, 2024

I want to know if it is possible to sync JIRA hosted between 2 different companies. The client is using JIRA Software Cloud and the Solution provider is using JIRA Server hosted on their on-prim cloud. Is there a way to sync the status transition between two different JIRA accounts.

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3 votes
Nic Brough -Adaptavist-
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February 8, 2024

Welcome to the Atlassian Community!

Yes.

You could build your own systems with a bit of scripting or automation, but I would strongly recommend that you look for one of the apps that has been built to do this.  Have a look in the marketplace for "sync".  

I will, of course, recommend Scriptrunner-connect for doing a more bespoke thing (and it is not limited to Jira to Jira sync), but I have also had great success with K15t's Backbone ,  Exalate, and Watchtower

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Dhiren Notani_Exalate_
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February 15, 2024

Hi @Preeti Yadav ,

Thanks for posting your question here on the community.

I am Dhiren, one of the Solutions Engineers working with Exalate.

I would also recommend you to use an integration solution in this case and Exalate could be a good fit here!

It is a fully decentralized bidirectional integration solution which can sync Jira Issues between multiple Jira Instances(Cloud, On-Premise) and it's also very flexible and customizable as it provides you a Groovy-based scripting engine and you can control the data flow on each side separately.

Thanks, Dhiren 

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