How to Properly track hrs. logged in Time Tracking

[Holman Gutierrez]

I have a couple of developers working on some projects/task. They log their hours worked using Time Tracking feature in JIRA.

The challenge I'm having right now is how to know what hrs. I paid them for already and what hrs. I need to pay them for.

For example,

I create an issue/task and assigned to a developer. She logged 15 hrs. over course of a week into the ticket using TIme Tracking. The is issue is marked as DONE since it passed testing and it was deployed/released to production soon after. I then paid developer for 15 hrs. worked for this particular task/issue.

Now, a week later we find out the issue came up again and we re-open the ticket. The developer worked on it for another 5 hrs. I now need to pay her for the extra 5 hrs.

The challenge is that JIRA shows me TOTAL hrs. logged (20 hrs.) which is good. However, I also need to track what hrs. have been paid for (15 hr.) and what hrs have not been paid for (5 hrs.).

Right now, I'm doing all this  manual via a spreadsheet, which gets time consuming when I have a couple of developers, and many tasks to track.

[Gabriele Franck]

Hi @Holman Gutierrez

By default, we don't have any kind of report that would help you achieving this on Jira.

What I can suggest to you, and most of our customers also use it to create custom reports is the Tempo Timesheets add-on.

You can test it for free for 30 days, here :)

Hope this helps!

Gabi