We have an epic that has been completed. All of the associated issues are closed as well as the epic itself. However, it still shows up in the agile board backlog. How can I remove it?
JIRA v. 6.4.11 with JIRA Agile v. 6.7.11
See this article from the JIRA documentation for marking epics as done:
https://confluence.atlassian.com/agile/jira-agile-user-s-guide/working-with-epics/completing-an-epic
I had the same question (and confusion) some time ago.
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