How to Restrict Access to Specific Issue Types for Certain Users in Jira?

[Kevin Lu]

Dear Jira Experts,

I have a group of users A, B, C, D, E, F, and G, and this group has access to a project. Within this project, we have several Issue Types: Form1, Form2, and Form3.

Now, I'm creating a new form, Form4, in the project, and I want only users D, E, and F to have access to Form4 (in additions to Form1, Form2 and Form3 that D, E, and F can already access). This means that when users try to create an issue ticket, only users D, E, and F should see all the forms (Form1, Form2, Form3, and Form4) in the Issue Types, while users A, B, C, and G should only see Form1, Form2, and Form3.

Is there a way to configure Form4 in this manner?

Thanks!

Kevin

[Kevin Lu]

@Trudy Claspill 

Dear Trudy,

Is there a potential solution to my problem?

Thanks!

Kevin

[Trudy Claspill]

Hello @Kevin Lu 

Do you want to impose this only on the Create Issue dialog, or do you want to hide all Form4 issues from those other users?

Have you seen this article?

https://confluence.atlassian.com/jirakb/how-to-restrict-issue-creation-for-a-particular-issue-type-based-on-roles-in-jira-server-960701303.html

[Kevin Lu]

Dear Trudy,

Thank you for your response. I would like to impose this only on the Create Issue dialog if possible. So only certain allowed users can see Form4 in Create Issue window and create Form4 tickets.

Thanks!

Kevin

[Trudy Claspill]

Dear Trudy,

Is there a potential solution to my problem?

Thanks!

Did you review the article I linked in my last response? It provides a few options.

https://confluence.atlassian.com/jirakb/how-to-restrict-issue-creation-for-a-particular-issue-type-based-on-roles-in-jira-server-960701303.html