How to Show Child Issues Assigned to Person Other than Owner of Parent Issue?

[IABLE]

Here we have child issue #157 assigned to Adi. The parent issue, #28, belongs to Mitch. How does Adi know #157 is on his task list? It's not listed on Board nor in Timeline filtered for Adi.

Am I missing a setting?

[Walter Buggenhout · Accepted solution]

Hi @IABLE,

I have done a simple simulation on a test environment and noticed that it is definitely possible to show subtasks assigned to me on a board while the parent issue is not. My project is company managed, the board is kanban.

That the subtasks are not visible on the timeline, is normal. Sub-tasks are not available there. But I would expect your subtask to be visible on the board itself.

There are several possible causes, but to make a proper assessment, you would need to share more details about your board and  project configuration:

• Is your project company managed or team managed?
• Can you check if your board filter and/or subfilter is not hiding sub-tasks?
• Do you have any active quick filters that may be hiding the issue?
• Dis you configure swimlanes that may be hiding your sub-task issues?
• ...

Hope this helps!

[IABLE]

Hi Walter,

Thanks for taking the time to help.

We have the free team managed plan.

The only filtering I see is the search and the 'Custom Filters' dropdown. None are set.

I don't see settings for hiding child issues anywhere. I do see the little hierarchy icon for tasks that have child issues. But those tasks do not show up in the circumstances mention in the original post.

[Walter Buggenhout]

Hi @IABLE,

A team managed project does indeed behave differently. I noticed that subtasks are indeed not visible if you have no grouping by sub-tasks set. This is what I was referring to as swimlanes, but that concept is used on boards in company managed projects, not team managed.

In a team managed project, with no grouping I don't see sub-tasks on the board:

After enabling grouping by sub-task, they appear and I can apply a filter so I can see my sub-tasks:

[IABLE]

That works. Not as concise as the straightforward Board View, but we can see all the tasks.

Thanks much!

[IABLE]

Hi Walter,

Thanks for taking the time to help.

1. Team managed. Free Plan.
2. Are you referring to "Custom Filters" dropdown? I don't see any other filtering.
3. If 'quick filters' is 'Custom Filters' or the search, no.
4. Are 'swimlanes' the Columns? I don't see a way to hide child issues in any of the editors nor workflow manager.