How to Track Course Completion for “Get the Most Out of Jira” Learning Path (Organization Rollout)

[Madhuri]

Hi everyone,

Our organization is preparing to move from Jira Data Center to Jira Cloud, and as part of our enablement plan, we’re looking to share Atlassian University’s free learning path — Get the Most Out of Jira with our employees.

The content itself is fantastic, but here’s where I’m stuck:

• Since the course is freely accessible (even without signing in), I’m not sure how we can track who has completed it and when. [Note: We do not have an LMS]

• If users do sign in with their Atlassian accounts, will administrators (like our training team) have any way to view completion progress or pull reports for the organization?

Has anyone here rolled out this (or any other Atlassian University course) organization-wide and found a good way to track or verify completion?

If yes, how did you handle it — any creative internal solutions?

Would love to hear your experiences, recommendations, or even confirmation that tracking isn’t currently possible for these free courses.

Thanks in advance!

[Tomislav Tobijas]

Good question @Madhuri 

First, just a note on this:

Since the course is freely accessible (even without signing in), I’m not sure how we can track who has completed it and when. [Note: We do not have an LMS]

Even though you can browse through the course, still, after you submit an answer to a quiz or try to finish the course/lesson/path, you'll still be prompted to log in.

So... there's that.

Natively, you probably won't be able to track that. In the end, once you complete the course, you'll get the badge, which is visible in your public Community profile (here's mine). In your example, you'll get a badge for each course:

• Get started quickly with Jira
• Track your work effectively in Jira
• Personalize how you work in Jira

You could build some custom integrations, but I believe that would be a pain. An alternative would be to try out some LMS apps > we've only started it, but as it wasn't a priority, the project was left aside.

However, I really like the 💡 idea of having some metrics within Atlassian Administration (e.g., user directory) that indicate which courses or lessons people have completed. I would suggest submitting that as a request to the learning team via Atlassian Support. I would definitelly leave a vote for that if they open a feature request related to it.

Cheers,
Tobi

[Madhuri]

Thanks Tobi!

Seems like we'll need to find a workaround, for now.