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How to add custom fields for a JIRA ticket

BNR TECH
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July 30, 2021

How to add custom fields for a JIRA ticket, we would like to add a bunch of extensible fields to a ticket. Is it possible in the Cloud edition for our project alone?

3 answers

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Suvradip Paul
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July 30, 2021

Hi @BNR TECH ,

Thanks for posting and welcome to the community.

There are different steps for Company Managed Projects and Team Managed Projects. I would share the details based on Jira Cloud Instances.

I would request you to go through these documentation for Company Managed Projects- 

  1. https://support.atlassian.com/jira-cloud-administration/docs/create-a-custom-field/
  2. https://support.atlassian.com/jira-cloud-administration/docs/add-a-custom-field-to-a-screen/
  3. https://support.atlassian.com/jira-cloud-administration/docs/custom-fields-types-in-company-managed-projects/

This one for Team Managed Projects - 

  1. https://support.atlassian.com/jira-software-cloud/docs/available-custom-fields-for-team-managed-projects/
  2. https://support.atlassian.com/jira-software-cloud/docs/customize-an-issues-fields-in-team-managed-projects/

Please accept the answer if it solves your query else respond and allow others to share input.

Stay safe and healthy.

Cheers

Suvradip

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Lisa Grau
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July 30, 2021

Hi, welcome to the community!

You have to add the fields to the according screens and request types.

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Nic Brough -Adaptavist-
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July 30, 2021

For a team-managed project, yes, just go to project settings, issue types, and add what you need.  Your project owner/admin can do this.

For a company-managed project, you can add fields globally, but then limit their scope (context) to your project.  You will need your Jira admins to do this.

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