Hello, dear Atlassian specialists!
I switched from jira server to jira cloud and I don't understand anything here. For several days I tried to figure it out on my own, but it did not work out. Can you please tell me how to set up an automation rule?
I need : so that in "project 1" when switching to a specific status, a task is created in "project 2" and immediately there is a subtask in this task. But something doesn't work for me. Tried different combinations.
I would appreciate your help!
Thank you.
You seem to have posted the same question in two of the forums here. That is not necessary. Please post your questions in only one forum.
I proposed an alternate solution on your other post.
Hi @Alex ,
From on Project 1 automation rule, you can create parent ticket in Project 2 using action/trigger "Transition Issue". But you cannot create sub-task in Project 2.
You would need to create a new rule in Project 2 to create sub-task using "Issue created" Trigger.
Sample rule screenshot below. Here I am creating ticket from TMP project to Bug Tracking.
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