How to allow full-width window columns for ticket view

[Aaron Baff]

My company recently switched to Cloud Jira. When I'm looking at an individual ticket, the center and right columns, the actual ticket and the details information panel on the right, don't auto-expand to full width of the browser window. I've got a 21:9 ultra-wide monitor, so sometimes my browser windows are rather wide. With some tickets that have some particularly large amounts of text in the description or comments, I'll go full monitor width to display it more all at once.

However, in this newer version of Jira, I can't do it. Or at least, I can't find an obvious toggle to allow auto-reflow to expand width of the columns to match width of the browser window.

[Bill Sheboy]

Hi @Aaron Baff -- Welcome to the Atlassian Community.

That does not appear to be possible yet.  There are several suggestions to make this more configurable/adjustable, such as this one: https://jira.atlassian.com/browse/JRACLOUD-68648  You may watch/vote for it to see progress.

Kind regards,
Bill

[Aaron Baff]

I can't believe a company like Atlassian didn't build in reflow to wide screens, even if it doesn't always end up looking/formatting the "best". It's crazy.

At least now I know. I can't, and probably won't ever. Thanks.

[pmitchell]

Has this issue ever been resolved?  I have a lot of open realestate I'd like to use but the it won't allow me to size the ticket window.

[Bill Sheboy]

Hi @pmitchell -- Welcome to the Atlassian Community!

Based on the status of the suggestion I linked-to, there has been no progress on changing this behavior.

IMHO...it seems like many of the recent design decisions target mobile / tablet break points rather than customers using monitors.

Kind regards,
Bill

[Aaron Baff]

@pmitchell @Bill Sheboy Nope, I haven't seen a change in behavior yet.

Also a more egregious one, which they keep dismissing and we keep not letting it go, is a plain text markup editing of some kind. Preferably markdown, but at this point I'll take their old markup that they used for the self-hosted version. Which of course they don't use the Cloud version for their own stuff.

https://jira.atlassian.com/browse/JRACLOUD-72631

[Keithon Stribling]

Sheesh. It's actually quite frustrating. I started using Jira for my personal side project because my company uses it. We still have the widened columns and maaaan do I love them! They look great on the 21:9 but when I switch to my personal account these skinny columns actually have become quite frustrating. How are we still fixed to this specific size? Are there differences in the account set up? Because I'm willing to throw away every task in my current set up just for something that is pleasing to work in.

We've use Jira for over 6 years now at my day job. So we're probs in some legacy set up they no longer support. My new side hustle's Jira account is only a little over a year old. So seasoned in this system for sure. Just wish it always looked good.