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How to allow only a certain group of people to resolve an issue based on a checkbox field?

Laci
Contributor
January 29, 2020

If I create a custom, "approval required" field with a "yes" checkbox in order to have only a certain group of people be able to close an issue... is this possible? Can I create a condition or something within the workflow based on that custom field that will only allow that group to close/resolve the issue? Thanks!

1 answer

0 votes
Joe Pitt
Community Champion
January 29, 2020

If the box is set BEFORE the status where you want to transition to close, yes. You can have a condition where if it is set only a certain project roll(s) can execute the transition to closed. If the user doesn't meet the condition they will not see the option to transition 

see https://confluence.atlassian.com/adminjiracloud/advanced-workflow-configuration-776636620.html?_ga=2.76769941.1681344350.1580124068-353246659.1579197968#Advancedworkflowconfiguration-conditions 

Nic Brough -Adaptavist-
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January 29, 2020

And if they're setting it during the transition, you can use almost the same code/config for a "validator"

Laci
Contributor
February 26, 2020

Thank you both.

However, our current instance is server 7.13. So it appears that I cannot use the condition for "Value Field" as it is not an option.

Any other thoughts on how I might achieve this? I just want to be able to limit individuals on closing an issue if a certain box is checked. If the box is not checked, anyone should be able to close it.

Thanks in advance!

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