How to assign manager to a user

[Gibrice Ayille]

I want to assign manager to some users, so that manager will approve their request

[Geethanjali Katagani · Accepted solution]

Hi @Gibrice Ayille ,

We can add an approval field to the issue screen, then add a condition in the workflow transition to ensure this field is not empty.

Additionally, we can create an automation to notify the manager when the field or issue is updated.

Let me know if you have any questions.

Regards,
Geethanjali

[Gibrice Ayille]

Thanks @Geethanjali Katagani for your reply.

The problem here is that, when I add approval field on the issue, it asks me to select approver: Then I select 'Manager'

Now my question is: How to create or set 'Manager' for a specific reporter ?

In other terms, How to assign manager to a user ?

[Geethanjali Katagani]

How to assign manager to a user ?

For this, you need to create an automation rule like the following:

1. When an issue is created
2. If the reporter field value equals a specific user (e.g., xyz user)
3. Edit the issue field (approver)

Please let me know if you have any questions.