Hello there,
I need to send email notification once a day when "current date" = "date that was set in a custom field". Email should be sent only to those who are reporter OR assignee in particular task.
The only way to do it without using 3rd party is via subscription.
I have created JQL:
project = PM AND "Face to Face date" = startOfDay() AND (assignee = currentUser() OR reporter = currentUser())
If I assign an issue in that project, create Personal subscription - it works fine. I receive email only with issues assigned to myself or those where I stay as reporter.
BUT if I create a group (even if it's only me in there) - I don't receive the email. If I set "Email this filter, even if there are no issues found" to True - I receive empty email.
Why is that happening? And how can I create a subscription to a certain group and send emails only to assignee/reporter?
Turns out that the issue was that filter was not public but set to private.
Strange thing that I didn't receive email even tho it was only me in group.
Anyway, if someone would face the issue - check filter privacy settings.
I'm assuming you've saved a filter and setup a group as the subscription recipient - this is what I would check:
^ Let me know if any of these resolve the issue.
The method above should work if you deselect to email if no issues are found - each user with at least one issue in the filter will receive the email.
Some alternatives are:
Ste
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Hi @Ste Wright , thanks for your response.
Well, I have checked that few times already and the thing is - if I create Personal subscription - I got expected email when press "Run now".
But if I create a group and put there myself only - I don't got email on "Run now" press. Actually I do, but only if have "Email this filter, even if there are no issues found" set to True.
So when subscription is assigned to group - my JQL doesn't seem to work and it returns 0 issue. While, again, if it's personal subscription - there is no problem and issues are found.
Strange thing that I am the only one in group and still receive nothing.
I believe it has something to do with groups itself or may be some kind of permission that I am not aware of.
P.S. I am Jira admin if that is useful information.
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