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How to auto assign to a specific user if the issue created is more then 1 hr ago

WanderBlend
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January 29, 2024

Requirement.

when Issue created, IF assignee is empty for more then 1 hr the issue should auto assign to specific user. is it possible to achieve using Jira automation?

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Kalyan Sattaluri
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January 29, 2024

Welcome to community.

 

Go to your automation section, Set up new rule like below:

Trigger - Scheduled (whatever frequency, 1 hour etc)

             - JQL - created >= 1h and assignee is empty

Action - Edit issues -> assign user.

 

Depending on your instance, you have to check the box whihc says "process all issues found by this query". If you have started your rule, shar screenshot so we can guide you..

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