Requirement.
when Issue created, IF assignee is empty for more then 1 hr the issue should auto assign to specific user. is it possible to achieve using Jira automation?
Welcome to community.
Go to your automation section, Set up new rule like below:
Trigger - Scheduled (whatever frequency, 1 hour etc)
- JQL - created >= 1h and assignee is empty
Action - Edit issues -> assign user.
Depending on your instance, you have to check the box whihc says "process all issues found by this query". If you have started your rule, shar screenshot so we can guide you..
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