How to auto assign to a user who worked on it previously when transition is moved back

[Srikanth Mamidala]

Hi, 

I am trying to auto assign the user who worked on it earlier (in progress status) when I move the issue to back to in progress when QA/or any testing fails. How do to do this via jira automation?

Is there any field or label I could use for "smart value" option? 

[Jack Brickey · Accepted solution]

As Hazwan says Project Automation is a good solution but you might also consider the following:

1. create a custom field, say Developer, of type user picker
2. when issue is moved to In Progress have a condition that requires the Assignee be set or a Validator to require them to set it during the transition. Also add a post function to copy value from Assignee to Developer
3. When the issue moves back from QA back to In Progress again use a PF to copy the value from Developer to Assignee

[Hazwan Ariffin · Accepted solution]

I believe using Project Automation, you would have the option to select previous assignee

Try that and see if that works for you

[Srikanth Mamidala]

Hi Hazwan, 

Thanks for the answer. 

What if the previous assignee is not the person in progress? There is another status in between which may cause problem with use of previous assignee. 

Any other alternative to pick the assignee based on the status of the issue.