How to automatically add a participant under "request participant"

[Isabella Guerrero]

Hello,

I am currently trying to add a specific participant under "request participants" in a Jira ticket when four specific participants submit a ticket.

These four participants work for a specific department and I am trying to add their boss automatically to each ticket they submit under the "request participants section."

I can do this manually but it has been requested of me to make this process automatic. As you can see in the screenshot below I have attempted to create this rule in the automation section. 

Here is a breakdown of what I have done:

• WHEN: I selected "issue created"
• IF: I selected "issue matches" and then "request participants" and selected the 4 participants 
• THEN: This section I selected "edit user" and then in the "Field" category I selected "user" and then under "replace with this value" I selected the participant who is the boss

I am unsure if I did this correctly. Can you please let me know if this rule will do what I want it to do? If not, can you please explain to me how to do this correctly. 

Thank you for your time!

Warm regards,

Isabella

[Crystelle S]

Hi there... you look like you are using an add-on. You may want to add that information to your problem statement so that other users who are familiar can help you. Also very possible that some things about Cloud have changed since I've been in Jira server for a couple years. Still, this looks like an add-on.