How to calculate SLA report in JIRA

Hi,

I want to calculate SLA report based on the Priority or custom field single select list values: P1, P2, P2, P4.

here P1 is 1day, P2 is 2days, P3 is 4days and P4 is 6days.

the report of the outcome it should like below overall SLA issue count.

Within-SLA SLA-violated

P1 6(total issues cont.) 1

P2 8 3

P3 9 4

P4 12 5

Is it possible to get this kind of report's in cloud JIRA, it is there any add-on witch give the same functionality.

2 answers

0 votes

Answer accepted

@Ramaiah Pendli, you are correct, you can create such report with eazyBI. You can use a combination of Resolution intervals and Priorities.

Please let me know if you have further questions regarding this!
Lauma / support@eazybi.com

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0 votes

This can be achieve using eazyBI add-on.

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