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How to change email address?

Saili
Contributor
July 22, 2024

As a JIRA admin, I need to change the Email address of some users because of the incorrect domain right now they are logged in. I want to make sure that they are not loosing their data. I tried using suggest change functionality but it didnt work. Please let me know.
Thanks in Advance!

 

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1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 22, 2024

Hello, Good day. Are you updating email address of a managed user account ?

 

If yes then the new email domain should be verified in the Org as well. https://support.atlassian.com/user-management/docs/make-changes-to-a-managed-user-account/

Screenshot 2024-07-22 at 8.57.03 PM.png

 

 

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