How to change issue type and workflow in groovy?

[wiisoftware-corp]

Hello wonderful people!

Can someone help me please!?

This works partially for me (it changes the issuetype but has problems with the workflow:

---------------

def cf = issue.get ("customfield_14840") as String

if (cf.find ("IS PROBLEM"))
{
   def newIssueType = ComponentAccessor.issueTypeSchemeManager.getIssueTypesForProject (issue.projectObject) .find {it.name == "Incident"}
   if (newIssueType) issue.setIssueTypeObject (newIssueType)
}
else
{
   def newIssueType = ComponentAccessor.issueTypeSchemeManager.getIssueTypesForProject (issue.projectObject) .find {it.name == "Service request with Eventual approval"}
   if (newIssueType) issue.setIssueTypeObject (newIssueType)
}

----------------

I researched a lot and couldn't find a solution that works :(

[Nic Brough -Adaptavist-]

You can't just change the issue type.  You need to go through the whole "move" process, unless the target issue type is configured to use the same fields and workflow.

[wiisoftware-corp]

Thanks for the answer!

That's what I need to do for Groovy.

I created a service catalog structure in Insight and I have a single form in the customer portal to open different types of issues.

Do you or anyone have a script that changes the link of the workflow?

Thank you!