Hi,
I am trying to build an automation rule to update the Epic Due Date to {{now}} when all the Epic child tickets have been transitioned to "Resolved" status.
I tried several ways but it is not working. Is there a way to check the condition for all the Epic child tickets and they all have the status "Resolved"? (not just check the Resolved ticket status?)
When I ran the automation above, it updated the Due Date which is not supposed to because a child ticket is still not Resolved.
Thank you for your help.
Regards,
Kent
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.