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How to clear a custom field when an issue is edited and updated

Shirley He
Contributor
June 8, 2018

I've been given the following request:

"When the user changes any of the fields using the edit operation, a specific custom field's checkboxes have to be reset."

I'm having trouble figuring out how to implement this since editing an issue is not a transition. I think this is something that would need to be done in behaviours but I can't figure out how I would go about coding it. Any tips and advice would be appreciated! 

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Joe Pitt
Community Champion
June 8, 2018

When you say 'any of the fields' I presume that means any other then the specific custom field? I think you're looking for a listener. I don't have experience coding them, but their purpose is to 'listen' for activity and take action. 

Shirley He
Contributor
June 8, 2018

Hi Joe, thanks for the answer! You're right, it seems to be something that is done with listeners. I've looked into it and I know exactly what needs to be done now. Thanks for pointing me in the right direction :)!

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