How to close a bunch of JIRA tickets?

[Lawrence]

Hi,

   If I know a list of JIRA ticket numbers and want to close them all at once without having to go through one ticket at a time, does JIRA allow a user to do that? If so, how to close a list of tickets with one command?  

Thank you,

Lawrence

[Jack Brickey · Accepted solution]

You can use Bulk update for this. 

1. Go to Search Issues screen and advanced
2. enter issuekey In (x,y,z,....) paste in the list of issues in CSV format
3. in the top right under the ellipses select bulk edit
4. follow the screens

note that your workflow needs to support the transitions that would be necessary to close the the issues, e.g. the closed status having the “All” transition.

[Lawrence]

The function 'issuekey()' does not seem to work form me. Please see the attached screenshot.

Thank you,

Lawrence

[Jack Brickey]

Odd. Do the following work?

issuekey = FI-198481

issuekey In (FI-198481)

[Lawrence]

Neither of them works. With luck, I see the following work:

         issue = FI-198481

         issue in (FI-198481, FI-198482) 

But, I cannot find the ellipses in the top right? What else did I miss here? Please advise.

Thank you,

Lawrence

[shetty]

Click on tools,you will get option to bulk change, if not please make sure that you have global permission to bulk change issues, if you have the permission then you will be able to

[Lawrence]

Yep, that works. Thank you, Ramesh,

Also, thank you Jack for providing the detailed step by step procedure to bring up the bulk editing feature and the idea on troubleshooting the initial issue that I encountered. 

Kind regards,

Lawrence

[Jack Brickey]

yep you are on server where the tools cog replaces the ellipses in cloud. It is odd that Issuekey doesn't work in server. both work in cloud and issue should be an alias for issuekey.