How to close the ticket with updated using scriptrunner Groovy script.

[mohit panwar]

Hi Team,

I have a requirement to close the particular issue type of my project using some comments. Need your help to have a code in Groovy Script. Thanks in Advance for your help.

[Martin Bayer _MoroSystems_ s_r_o__]

Hi @mohit panwar welcome on the community :)

I will definitely need more information to be able to help.

We can start with service you can use to transition an issue. YOu can use these methods

• validation of the transition - https://docs.atlassian.com/software/jira/docs/api/8.18.0/com/atlassian/jira/bc/issue/IssueService.html#validateTransition-com.atlassian.jira.user.ApplicationUser-java.lang.Long-int-com.atlassian.jira.issue.IssueInputParameters-com.atlassian.jira.workflow.TransitionOptions-
• execution of the transition -  https://docs.atlassian.com/software/jira/docs/api/8.18.0/com/atlassian/jira/bc/issue/IssueService.html#transition-com.atlassian.jira.user.ApplicationUser-com.atlassian.jira.bc.issue.IssueService.TransitionValidationResult-

[mohit panwar]

Thanks, Martin for the response.

Below is another question that is on high priority. Please give some guidance I am new to script runner.

I need some help. How to get the value of the custom field from the issue type. Then printing and using that variable further.

I have an issue type with the name "TEST1-5". when trying to print the value for issue and csChangeArea I am getting "NULL" value. Please help and suggest how to use th

When 

import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.ModifiedValue;
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder;

def issueManager = ComponentAccessor.getIssueManager()
def issueLinkManager = ComponentAccessor.getIssueLinkManager()
def customFieldManager = ComponentAccessor.getCustomFieldManager()
def issue = ComponentAccessor.getIssueManager().getIssueByCurrentKey("TEST1-5")
def csChangeArea = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectsByName("Username")

log.info("My script variable new value : " + issue)

log.info("Custom field value : " + csChangeArea)

[Martin Bayer _MoroSystems_ s_r_o__]

Hi @mohit panwar , create a new question for new topic, please. If you mention me, I will get notification and I can check it :)