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How to configure a write back from MS Teams into Jira (on-premise)

PAS May 17, 2018

I have Jira server (on-premise) running version 7.5.0 and a Microsoft Office 365 Teams.

I have been trying to integrate 2 way connection between Jira <-> MS Teams.

However, I am only able to get Jira -> MS Teams direction to work by configure the Webhook within Jira. This allows any change from JIRA (change to ticket, such as, status change, assignee, etc.) to be pushed to appropriate MS Teams chat channel in form of messages.

What I want to do now is to allow chat conversation in MS Teams to be posted back into the comment section of each JIRA task.

Does anyone know how to do this?

3 answers

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SoftServe Support
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May 25, 2018

Dear @PAS

Unfortunately, your request is beyond the scope of our application. Please feel free to contact us at microsoftteamsintegrationssupport@softserveinc.com in case you will ever have a question about our add-on or need any assistance.

Best regards,
SoftServe Team.

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SoftServe Support
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May 21, 2018

Dear @PAS,

Unfortunately this cannot be done in current version.
Possibly such feature will be implemented in future releases. 
Please feel free to contact us at microsoftteamsintegrationssupport@softserveinc.com in case you will ever have a question about our add-on or need any assistance.

Best regards,
SoftServe Team.

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SoftServe Support
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May 17, 2018

Hi!
Thank you for using our product, we will look into this issue and keep you updated.

SoftServe Support Team.

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