How to copy an issue from a project to another one

[medjouti]

Hello, I want to copy issues from a project to another without delting it in the initial one. With move it delets it. The only solution i found is to clone all the issues then move the cloned ones, i was just wondering if you have a better solution for this please?

[Mark Segall · Accepted solution]

Hi @medjouti - The clone function will always copy the issue to the existing project.  I see you're on Jira Server.  Do you have the Jira Automation add-on from the marketplace (It's free and created by Atlassian)?

If so, automation supports cloning to a separate project.  You could create a manual automation rule called something like Clone to Project X.  This would appear in the "More" menu options when inside the issue.

[medjouti]

hello, thak you so much for your answer, regarding the plugin, is it this one please : https://marketplace.atlassian.com/apps/1211836/automation-for-jira-server-lite?hosting=server&tab=overview ?

[medjouti]

Can you please tell me which plugin is it? i am looking for it and i have found multiple plugins that have the name automation

[Mark Segall]

It looks like it may have changed.  The link you provided is correct, but I don't recall there being two tiers to the app so I'm not sure what "Lite" will get you. 

Important note - Jira Server is going End of Life in about a year so you should be looking into migrating to Data Center or Cloud which include automation natively.

[Nic Brough -Adaptavist-]

Just to clarify something - move does not delete the issue, it moves it.  The issue key changes because the project has changed, but the rest of the data on the issue is kept in the same place.  Even the unique key in the database remains the same.  No data is removed (unless the target project does not have the fields the source project does), and an entry is added to the "moved issues" table.

[medjouti]

I did some tests on a project and the issue is actually disappearing from the initial project, I mean, even if it is still in the database, it does not appear anymore

[Nic Brough -Adaptavist-]

Yes, an issue will be removed from a project if you move it to another one.  That is what "move" means.  

There is no delete here, it's a move.

[Riley Venable]

You can move multiple issues to another project at once using a bulk operation. Make sure you have the Move Issues and Create Issues project permissions. Your Jira administrator can help assign any needed permissions. If you want to move multiple issues between projects at the same time, check out the Editing multiple issues at the same time page.

[medjouti]

thank you so much for your answer, the problem is that the Move operation deletes (or hides?) the issue in the initial project and we want to keep it.