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  • How to copy over custom field values from Original to the new ticket using 'Create on Transition'

How to copy over custom field values from Original to the new ticket using 'Create on Transition'

Venkat Nagarajan December 7, 2016

I am using 'Create on Transition' from project 1 to create a new ticket in project 2.

It appears to copy the summary and description as expected but NOT the custom fields. I tried both options (Copy parent, Copy original issue). What am I missing?

 

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1 answer

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Venkat Nagarajan December 7, 2016

scratch that.. Found the answer.. I was using "=" ins place of ":"

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