How to count views of a Jira issue?

[Camille Lecerf]

Hi,

I would like to know if it is possible to count the views of a Jira ticket please?

Thank you in advance!

Regards,

Camille

[Joe Pitt]

Not out of the box. I'm not aware of any plugin that does it either

[IT Kobe]

Hello,

For Jira Cloud we have prepared app Friendly History for Jira . App allows you to get opened issue's views data such as:

• Total views count
• Last view date
• Time since last view (user other than current user)
• Last view by (user other than current user)
• Viewers count (who, how many views in issue, user's last view)

Except raw numeric values here is example use case - you have users who were supposed to acquaint themselves with the ticket. This could be acquaintance with the requirements or a service ticket in the queue. In both cases, you are able to check whether the users did what they were supposed to and acquainted themselves with the ticket.

App also gathers more issue data in multiple various categories: Views, Assignee, Status, Worklogs, Comments, Links, Subtasks and Attachments.

Here example of Views tab

[Manon Soubies-Camy]

Hi @Camille Lecerf,

In addition to @Joe Pitt's answer, there is an app that shows who is currently viewing the issue: Who is Online for Jira, but I don't know of any app counting the total number of views.

Could you please explain what is the need behind this feature? Would the votes meet your needs?

- Manon