How to create automation rule to auto assign reporter of bug tix to Assigned QA (custom filed ) to

[snehil.mishra]

Currently, I configured my JIRA Bug (issue type) tix with a custom field called Assigned QA.

Problem Statement - I want to create an automation rule for Bug (issue type) tix to set Assigned QA = Reporter of Ticket. 

Thanks 

[Trudy Claspill · Accepted solution]

Hello @snehil.mishra 

Have you tried to construct this rule using the available Automation Rules documentation?

Please show us what you have so far, and let us know with which part you need help.

[snehil.mishra]

Sorry I missed to share the screenshot earlier. I set the rule but it is not working.

---

Logic I added

reporter = issue.reporter();
customField = issue.customFields.getByName('Assigned QA');
if (customField == null) {
issue.assignee = reporter;
} else {
issue.assignee = customField.value;
}

[Trudy Claspill]

Hello @snehil.mishra 

When you use the More options to edit a field it is expecting JSON code. Refer to 

https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/

Additionally, when you use that option you don't select the field from the pull-down list above.

But you don't actually need to use that option at all.

Instead, modify your rule as follows:

Keep the Trigger and the Condition to check the Issue Type.

Remove all the code that you added under More Options

Click into the field value entry space under Assigned QA (1). In my example screen I chose Assignee because I don't have an Assigned QA field.

Type in the smart value to get the account ID from the issue's Reporter field (1).

After typing in the smart value, click the area below where is says Smart value '{{issue...}}' (2). Clicking there will finish inserting the smart value into the value entry field.

[snehil.mishra]

Thanks for your quick responses. It is working fine.