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How to disable annoying issue-previews for ALL DM's and channels in Slack?

Denis Maushov
Contributor
September 14, 2021

I don't want 90% of the content in Slack chats to be annoying jira bot's messages and only 10% to be human written words. It is very annoying. 

The second annoying thing is that you can only turn it off for certain channel but not for all of them.

1 answer

0 votes
Alex Koxaras -Relational-
Community Champion
September 14, 2021

Hi @Denis Maushov 

If you click on your avatar > personal settings, you can choose what updates to receive. This will override any notification scheme. However, you may receive additional jira emails, such as email subscriptions etc.

You can setup an inbox rule to move all jira messages to another folder, if that distracts you.

Or you may contact your Jira Admin, to remove you from the notification scheme and/or assign to you to receive only notifications from certain events. 

Denis Maushov
Contributor
September 17, 2021

I don't really understand what emails has to do with it.

Alex Koxaras -Relational-
Community Champion
September 17, 2021

If you are not describing the problem well, then people might misunderstand what is it exactly that you want. So what do you mean by chat? You mean the comments on a ticket?

Denis Maushov
Contributor
September 17, 2021

You are right. I forgot to mention that the problem is in Slack. I added it to the title now.

Alex Koxaras -Relational-
Community Champion
September 17, 2021

Nice!

Now, the only notifications I know that you can manage on slack, is via the Jira channel. I will presume that you are familiar with that and I will not get into much details.

The thing that you can do, only if you are working on CMP is to tweak its workflows so as not to fire event during eeerrr... events like creating issues, transitions etc. This will not be picked up by slack. Take a look at this thread https://community.atlassian.com/t5/Jira-Software-questions/Jira-integration-in-slack-channel/qaq-p/1760646

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