How to export Request types from Jira?

[Maikes]

Dear collegues from Atlassian Community! 

I want to export Request types from [Jira_Service_Desk instance1] to [Jira_Service_Desk instance2] !  

I couldn't find any way to do it!! 

Can Someone give a help ?  

Best Regards Maikes

[Brant Schroeder · Accepted solution]

You could use the API to get the request types from one instance and create the request types in the other.  https://docs.atlassian.com/jira-servicedesk/REST/3.6.2/

I think you can use this app to move them as well. https://marketplace.atlassian.com/apps/1211147/project-configurator-for-jira?hosting=server&tab=overview&_ga=2.113611591.1934939406.1574653378-210123836.1570633899

[Maikes]

Thank you @Brant Schroeder ! 

[Kate Pawlak _Appsvio_]

Hi @Maikes ,

To export request types configuration and import in another service desk project, you can use our app Feature Bundle for Jira Service Desk. The configuration is saved as a .json file.

Cheers,

[Yaoqi Huang]

Hello @Kate Pawlak _Appsvio_ ,

Is there any rest APIs provided by this app for us to export and import request types?

Regards,

Yaoqi Huang

[Mika Bauerfeind]

@Kate Pawlak _Appsvio_ 

Hi Sophie,

We would like to use the possibility to export a request type as .json, but struggle to understand how to use your app.
Do you have any documentation describing what to do there?

@Yaoqi Huang how did you download it without using API?

Best wishes,
Mika

[Kate Pawlak _Appsvio_]

@Mika Bauerfeindhere is a documentation for this feature: https://docs.appsvio.com/feature-bundle/v/datacenter/admin-features/export-and-import-request-types. If you need help with it, please book a session with us: calendly.com/appsvio