How to export 'Time in Source status' ?

[Marco de Beaumont]

Hi Jira experts,

When I export our Jira-board to excel I seemingly don't get the 'Time in Source Status' as a seperate column and the actual data itself. 

E.g. I want to be able to see how long an issue has been in status 'New' or 'In progress' when i export to excel. Is there a way to achieve this?

Thanks in advance.

Marco

[Valeriia_Havrylenko_SaaSJet]

Hi @Marco de Beaumont  👋
Welcome to the Atlassian Community!

As other marketers mentioned, Jira doesn't have a built-in solution for time in status info. If you prefer using a marketplace app, I recommend trying the Time in Status add-on. It allows you to monitor the time tasks spend in each status on your board. Our team developed this add-on.

Time in Status enables data export to CSV and XLSX files.

The following reports are available for export: Time in Status, Assignee Time, Average Time, Status Entrance Date, Time in Status per Date, Status, and Transition Count.

For example, here is what the Time in Status report looks like in a table based on my configuration.

And here is the data after exporting in an XLSX file.

The add-on offers a 30-day free trial version and is free for up to 10 users. Please let me know if you have any questions. I hope this helps 😌

[Hannes Obweger - JXL for Jira]

Hi @Marco de Beaumont

welcome to the community!

As you can see from the previous answers, this is an area where many Jira users rely on apps from the Atlassian Marketplace to fulfil their status time reporting needs. 

If a Marketplace app is an option for you, I think you'll like the app that my team and I are working on, JXL for Jira. 

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields - including all JSM-specific fields - much like you’d do in e.g. Excel or Google Sheets. It also comes with a long list of so-called history columns that aren’t natively available, including time in [status(es)], time between [status] and [status], date of [status change], and many more.

This is how it looks in action:

As you can see above, you can easily sort and filter by your history columns, and also use them across JXL's advanced features, such as support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

Of course, you can also export your data to XLSX (Excel/Google Sheets) or CSV. This happens directly from JXL, and is really as simple as just two clicks. 

Any questions just let me know,

Best,

Hannes

[Marco de Beaumont]

Thank you for your answer. We are looking for a free solution right now because we can't justify paying for an app for all 1200 -1400 users when only 15 people in our Jira-project will actually use it.

[Gizem Gökçe _OBSS_]

Hello @Marco de Beaumont ,

Welcome to the community!

There is no built in solution in Jira for this. So in order to track the time spent on each status I suggest you use a marketplace app. Timepiece - Time in Status for Jira ,the oldest and leading "Time in Status" app in Atlassian Marketplace, which is developed by my team at OBSS, has a report type that will meet your need.  Our app is available for both Jira Cloud, and Data Center. 

Timepiece mainly allows you to see how much time each issue spent on each status or each assignee. 

Status Duration report (please see the screenshot above) which shows how much time each issue spent on each status.  Timepiece reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs.  

Also you can export the reports in to various formats easily such as CSV and XLS. Please see the screenshot below.

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.

Visit Timepiece - Time in Status for Jira to explore and enjoy a 30-day free trial to experience the full range of features.

If you wish, you can also schedule a live demo. We will provide a comprehensive overview of the application and address any inquiries you may have.

Hope it helps,

Gizem

[Marco de Beaumont]

Thank you for your reply Gizem. Would this data also be exported when I do a 'normal' export to csv or excel or is it a separate process? And how would the pricing work? Our Jira project has 15-ish users and only we will use it, but the organization as a whole probably has licence for many many more Jira users (maybe more than 1000).

[Gizem Gökçe _OBSS_]

Hello @Marco de Beaumont ,

The export process is pretty straightforward. From the Timepiece app screen, set up your report and click the export button. Our app also allows you to save/load report settings so you don't have to run the same report over and over again. If you need detailed information on these I've linked the relevant documentation on the keywords. Also, If you wish, you can schedule a live demo so that I can go through the features of the app that will be useful in your case.

Timepiece uses the standard licensing module and licensing model provided by Atlassian. This model stipulates that the license tier of an app must match the license tier of the host application. In your case, the number of licenses for Timepiece must match the license count for Jira. There is no option to license a subset of users. This information is the same for all Jira 3rd party add ons.

If you have further questions you can contact us about the pricing options through our support portal.

We would be happy to help!

[Amay Purohit_RVS]

Hi @Marco de Beaumont 

Welcome to the community !!

Not sure it can be achieved through native Jira. You may need to write your custom solution or use a 3rd party app to get this data. If you are open to try one, pls do take a look at 

Time in Status Reports 

With this app you generate time in status for multiple issues with multiple filter and grouping options. With the ability to export to a csv file as well for further analysis as shown below.

Also the app has 20+ reports to meet a variety of time in status use cases. Do give it a try.

Disclaimer : I work for the vendor who built this app

[Marco de Beaumont]

Thank you for your reply. Would this data also be exported when I do a 'normal' export to csv or excel or is it a separate process? And how would the pricing work? Our Jira project has 15-ish users and only we will use it, but the organization as a whole probably has licence for many many more Jira users (maybe more than 1000).

---

[Amay Purohit_RVS]

Hi @Marco de Beaumont 

Thanks for your reply. Exporting this is a simple process through the app. just a couple of clicks. We can arrange for a quick demo. For the pricing, it is managed by Atlassian and is based on the number of users in your Jira instance. But I would request you to please reach out to us at support@rvsoftwares.in  and we can work out on the cost factor.

Thanks

[Matt Becker]

How did you export the times as numbers instead of the default format #d #h #m #s, which is totally unusable in Excel calculations?

[Matt Becker]

nvm, I found it.  The time format can be changed by selecting the view format at the top right of the report and selecting something like minutes.  I had to post the question before I could find the answer.

[Mehmet A _Bloompeak_]

Hi @Marco de Beaumont

Welcome to the Atlassian Community!

Jira doesn't have a built-in solution for time in status info. If you prefer using a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. To get a report of how much time passed on each status, you can have a look at Time in Status for Each Issue report. This app has also an export functionality so that you can export your reports in CSV file format and open them in MS Excel.

App Features:

• This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, resolution time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

• You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
• Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
• You can set different duration formats.
• You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
• You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

For further details, you can have a look at Status Time Reports How to Videos.

If you are looking for a completely  free solution, you can try the limited version Status Time Reports Free.

If you have any questions, feel free to schedule a demo with us.

Hope it helps.

[Marco de Beaumont]

Thank you for your answer. We are looking for a free solution right now because we can't justify paying for an app for all 1200 -1400 users when only 15 people in our Jira-project will actually use it. We will try give Status Time Reports Free a try.