How to extend the JIRA search to offer results from our own Search Engine via REST API

[PC Rao]

Hi,

I am new to JIRA. We have an on premise JIRA for our bug tracking.
We are looking for ways to integrate our Search engine with the JIRA Software so that our users can perform search and view results from our Search Engine from within JIRA Software interface. This will help our users avoid creating JIRAs that can be avoided by finding solutions from Knowledge Database. Our search service offers full search features via REST API. We need to extend JIRA default Search to perform a REST call and display results along with JIRA's search results. A federated search is what we are looking for.

Please point me in the right direction as I am new to JIRA Software development/extension.

Thank you,
PC Rao.

[PC Rao]

Can anyone help me with this request. I am stuck.

[Sebastian Krzewiński]

Hi @PC Rao 

Please take a look on Jira REST Api - https://docs.atlassian.com/software/jira/docs/api/REST/latest/

Especially please focus on search section - https://docs.atlassian.com/software/jira/docs/api/REST/8.22.2/#search

Regards,

Seba

[PC Rao]

Hi @Sebastian Krzewiński  
Thank you for quick response.

My question is about Outbound REST API calls from JIRA to our Knowledge DB rather than inbound. 

As shown above, I would like to add "Show My Knowledgebase results" link that would display our Knowledgebase results upon clicking.

Thanks,
PC Rao.

[Sebastian Krzewiński]

@PC Rao 

As I understand you correctly - you want to  get results from Confluence. Did you consider use Confluence REST API?

Regards,

Seba

[PC Rao]

@Sebastian Krzewiński 

No, I want to get the results from our custom Knowledgebase.

our Knowledgebase supports querying by REST API. However, JIRA should make

an outbound REST call to our Knowledgebase to fetch the results. I am looking for a

way to make outbound REST Call from JIRA. Thank you for your guidance.

Regards,

PC Rao.

[Sebastian Krzewiński]

@PC Rao screenshot that you attached is from Jira or your tool?

[PC Rao]

Hi @Sebastian Krzewiński ,

The screenshot is from JIRA tool.

The idea is to show additional results when the user searches on JIRA (on premise).

As I dont have the access to on premise JIRA yet, I grabbed the screenshot from from https://support.atlassian.com/jira-software-cloud/docs/perform-a-quick-search/

Regards,

PC Rao.

[PC Rao]

Hi @Sebastian Krzewiński 

Any update on this?

[PC Rao]

Can anyone suggest me some options. I am stuck!

[Sebastian Krzewiński]

@PC Rao  Hi

Last question - your knowledge base is based on Confluence?

If not (As I understand) you need to find or write an add-on which will help you to get informations that you want and display where you want.

Regards,

Seba

[PC Rao]

Hi @Sebastian Krzewiński 

No, our knowledge base is not in Confluence.

Assume, I want to query Google Search API using REST API and display results.
You mentioned add-on, how can I develop and add-on?
How can I integrate my search results with my on-prem JIRA's search

Regards,

PC Rao.

[Sebastian Krzewiński]

Hi @PC Rao 

Unfortunately I don't have knowledge about writing add-ons. How to start you can find here - https://developer.atlassian.com/