Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to fill the "Team" field in a jira ticket ?

Hugo Hallonet March 1, 2023

Hello guys,

I don't understand my situation ; I guess it should work, but it's not, so let me explain 😁 :

I created a new project in Jira, then I created tasks in this project.

I saw in task's configuration that it's possible to add a field called "Team", which I would like to use.

So I added this "Team" field during my ticket creation process, as we can see on picture here :

 3.png

But when I created a ticket, in the field "Team", there was nothing, and now it's loading endlessly.

I saw that I needed to create a team in Altas, which I did, and now I should be able to select this team in my ticket I guess...

1.png

If i'm not mistaken, my recent team created in Altas should match with my Jira ticket, and I should be able to select it, doesn't it ? 

Or this "team" field is not related to Altas, and is concerned by something else ?

Thank you in advance for your advices !

2 answers

1 accepted

0 votes
Answer accepted
Hugo Hallonet March 3, 2023

Ok so finally I saw that Team in Jira are for communication (like @alluser in outlook) and team for ticket are relating to advanced roadmap. So missunderstood from my side + unclear explanation in jira. Subject solved ! 

1 vote
Dave Mathijs
Community Champion
March 1, 2023

Hi @Hugo Hallonet welcome to the Atlassian Community!

Can you please insert the screenshots in your post?

Hugo Hallonet March 1, 2023

Hi @Dave Mathijs , weirldy my pictures were not imported. It's now the case, thanks :)

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events