Hi,
We are using Jira on AWS, and it is configured to my company's Okta single sign-on. We need a particular user alone, say XYZ to use the Jira direct login instead of going through Okta.
XYZ is a generic user used for Salesforce integration, and the integration fails due to the re-direct to Okta sign-on page.
Please help filter the user from SSO.
Hi Magesh,
According to Okta's documentation -- Using the JIRA On-Premises SAML App, it seems that we can selectively specify users to use the native service provider authentication (JIRA authentication) via <spUsers>/ <spGroups>/ <spUrls> tag in the okta-config-jira.xml file.
Similar discussion -- OKTA single sign-on, but not for all users
For more details, I would suggest you to engage Okta Support.
Regards,
Kelly
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