How to find all custom fields in jira service management

[Krishna Malutummeda]

Hello Team,

Good day.

Need your help to pull the all custom fields because we did migration from team managed to company managed project, now we want to find list of custom fields.

can any one help me to find the issue.

Thanks in advance,

Krishna

[John Funk]

Hi Krishna,

You can go to Settings > Issues > Custom Fields to see all custom fields. It is not going to show you which fields are unique to JSM projects though.

[Krishna Malutummeda]

Hi @John Funk

Thanks for the reply actually we did migration from Team managed to company managed projects in Jira.

so now we need which type of custom fields are migrated  from team managed to company managed project for particular project.

Thanks in Advance.

[John Funk]

Fields do not get migrated. Those custom fields have to be already existing in the target destination or the values in the Team-managed custom fields will not get migrated into the Company-managed projects. 

[Krishna Malutummeda]

yes but we did two different instance.

[John Funk]

You still can't migrate a Team-managed project to a Company-managed project configuration wise though. 

[Krishna Malutummeda]

Hi @John Funk 

This process we did like we have created company managed project in the same instance, after we did issues move process, later we have completed migration

now we need to pull all the custom fields in migrated project.

[John Funk]

Still not following what you really did. You can't migrate the configurations of a Team-managed project to a Company-managed project. So you had to set the custom fields up in advance in the Company-managed project. Then you basically do a move from the Team-managed project issues to the Company managed project. If the custom field names are exactly the same then the data will get moved over. Otherwise it gets lost.